Medical Advocacy Plus does its best work when a case has a navigation problem at its center: care that has become fragmented, unclear, or unsafe, where expert oversight changes the outcome. We are deliberately selective, because our model is high-touch, physically present, and personally accountable, and it does not scale to every situation. Here is how to know whether we’re the right call.
Who hires us
Usually, the person who calls is not the patient. It’s an adult son or daughter, often managing a parent’s care from another city, or a spouse who has become a full-time care coordinator without ever agreeing to the job. Our clients are accomplished people who solve hard problems for a living. They call us when they recognize this problem requires someone inside the system, physically present, with the expertise and standing to drive it.
A private, retained service
MAP is private-pay. We are not covered by insurance, Medicare, or Medicaid. That is by design. We work for you and no one else: not a hospital, not an insurer, not a facility. Families who engage us are accustomed to retaining expert professionals privately, the same way they would retain an attorney or a fiduciary, and they understand that when the stakes are a parent’s safety, expert navigation is an investment, not an expense.
When we’re not the right fit
We would rather tell you this on the website than waste your time on a call:
- If you’re looking for a free or insurance-covered resource, we will point you to hospital advocates and public programs, sincerely and without judgment. That isn’t what we do.
- If there is no coordination problem to solve, because the care is organized, the plan is clear, and what’s needed is companionship or emotional support, a different kind of service will serve you better.
- If the family isn’t ready to act on expert guidance, we can’t create outcomes. Our model works when you want a solution and are ready to move.