Your Private Navigator Through the Healthcare System

Medical Advocacy Plus is a private medical navigation and care oversight firm based in Houston, Texas. When care becomes fragmented, unclear, or unsafe, we take command, plotting the route, coordinating every turn, and making sure nothing critical is missed.

Families usually find us at a breaking point.

A loved one’s care has splintered across five specialists and no one is in charge. A hospital is pushing discharge before it’s safe. Test results sit unexplained, follow-ups slip through the cracks, and the family, often managing everything from another city, has run out of capacity. This is what we hear on the first call:

  • “No one is coordinating anything.”
  • “I can’t do this from out of state.”
  • “I don’t know what questions to ask.”
  • “I’m afraid we’re missing something.”
  • “I just don’t have the capacity anymore.”

If any of those sound familiar, you are exactly who we built this firm for.

Execution leadership, not advice from the sidelines.

Any good physician can produce a care plan. What families cannot get from the healthcare system is someone accountable for making the plan actually happen. That is what Medical Advocacy Plus does:

  • Physical presence at appointments — someone by your loved one’s side who knows what to ask, what the answers mean, and what has to happen next.
  • Safe discharge oversight — we hold hospitals, rehab facilities, and skilled nursing accountable so no one leaves before it’s safe, and nothing falls apart after.
  • Specialist coordination — when each specialist sees only one piece of the picture, we own the whole patient, and we bring neutral expert authority when family conversations stall.
  • Records, portals, and translation — we manage the paperwork and portals, and turn medical language into clear, actionable steps.
  • Implementation of the care plan — from the first appointment to the final destination, we make sure the route is followed safely and correctly.

A retained private service for families who want it handled.

Medical Advocacy Plus is a private-pay firm. We are not covered by insurance, Medicare, or Medicaid. Our clients retain us the way they retain a private attorney or a financial advisor: because the stakes are high, the situation is complex, and they want a trusted expert in command. Most engagements begin with an adult son or daughter, often out of state, who needs someone physically and strategically at a parent’s side. But we serve medically complex patients of any age. The common thread is not age but a solvable navigation problem where expert oversight makes the difference between the right outcome and a preventable one.

Led by a Board Certified Patient Advocate with 30 years inside the system.

Angie Galatas, M.A., CCC/SLP, BCPA, founded Medical Advocacy Plus after three decades of clinical work in stroke, brain injury, and complex neurological care, watching capable families get lost in a system that assumes someone else is coordinating. She is Board Certified through the Patient Advocate Certification Board and completed her advocacy training at the University of Miami.

Trusted by the professionals who protect families.

Concierge physicians, elder law attorneys, wealth managers, and professional fiduciaries refer their clients to MAP when a case needs hands-on execution across the healthcare system.

Hear from our clients

“Two words: Life Saver. Angie has been a gift to our family. We were overwhelmed coordinating my Dad’s care after hospital and skilled nursing stays. Angie sorted it all out and got his care on track — she connected all the dots, attended doctor appointments, and communicated updates all the time. LIFE SAVER! Thank you, Angie!!!”

— C. Mosher

“Angie is a go-getter. She will get it done. I can always count on her.”

— R.B.

“We thank you so much for everything you do for us. You make us feel like family. You explain things so that we understand, and we never feel rushed.”

— J.J. and D.J.

“Angie took my call and gave me the information I needed to navigate what seemed like a very complex web of steps involving a patient in a mental health facility. She went above and beyond to help us find the support that ultimately expedited and resolved the case. We are grateful and thankful.”

— H.H., Google review

When it’s too important to leave to chance, retain a navigator.

Request a private consultation: 281-204-0017


    Call Now Button